Frequently Asked Questions
Everything you need to know about your BELIER experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on your location.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
Do you offer international shipping?
Yes, BELIER ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific region.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your parcel's progress.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
Where are your garments produced?
Our collections are designed in-house and manufactured using high-quality materials sourced from ethical suppliers to ensure premium craftsmanship and durability.